Privacy Policy

Last updated: June 2026

1. General Information

This Privacy Policy describes how NEUROPREDICT SLL (hereinafter, «NEUROPREDICT»), as Data Controller, processes the personal data of users who access and browse the www.neuropredict.eu website (hereinafter, the «Website»), in accordance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 (LOPDGDD), and other applicable regulations.

2. Identity of the Data Controller

Data Controller
NEUROPREDICT SLL
NIF
B26884486
Postal address
Calle Infanta Mercedes, 16 – 4 IZ
Website
www.opolabs.es
Contact email
support@neuropredict.eu

For the purposes of processing personal data collected through the Website, NEUROPREDICT acts as the Data Controller.

3. Personal data we process

Depending on the User's interaction with the Website, NEUROPREDICT may process the following categories of personal data:

  • Identification and contact details: name and surname, email address.
  • Communication data: content of queries or requests sent by the User.
  • Browsing and usage data: IP address, device type, browser, operating system and technical data associated with the use of the Website.

4. When do we collect data?

NEUROPREDICT may collect personal data from the User in the following instances:

  • While browsing the Website, using cookies and similar technologies, in accordance with the Cookies Policy.
  • When the User sends queries, requests for information or communications through the means provided on the Website.
  • During subsequent interactions between the User and NEUROPREDICT for the management of such requests or communications.

5. Purposes of the processing and legal basis

Purpose
Legal basis
Responding to information requests and other communications from Users
Consent of the data subject (Art. 6.1.a GDPR)
Processing the contracting of products and services, and managing the contractual relationship
Performance of the contract (Art. 6.1.b GDPR)
Regulatory compliance and defence against claims or exercise of rights by Users
Legal obligation (Art. 6.1.c GDPR) and legitimate interest (Art. 6.1.f GDPR)
Technical, functional and security management of the Website
Legitimate interest of the Data Controller (Art. 6.1.f GDPR)
Statistical analysis and improvement of the Website
Legitimate interest (Art. 6.1.f GDPR) and, where required, consent of the User

Where you have given your consent, we may also send commercial communications related to products and services marketed by Neuropredict.

You may object to processing based on legitimate interest at any time by exercising your right as indicated in section 10 below.

6. Recipients and data communications

In general, no personal data will be communicated to third parties, unless legally obliged. The data may be accessed by technology providers acting as data processors (e.g. web hosting, maintenance or technical support services), under contracts in accordance with Article 28 of the GDPR.

Under no circumstances will NEUROPREDICT transfer the User's personal data to third parties for commercial purposes.

7. International Data Transfers

In general, international data transfers outside the European Economic Area are not planned. In the event that, exceptionally, a supplier involves an international transfer, this will be carried out by adopting the appropriate safeguards required by the GDPR (e.g. Standard Contractual Clauses).

8. Retention periods

  • Data associated with requests and communications: for the time necessary for their management and, subsequently, duly blocked during the limitation periods of applicable legal actions.
  • Browsing and analytical data: during the periods indicated in the Cookies Policy.
  • Contracted services data: for the time necessary to carry out the stated purposes and until the limitation period for applicable legal actions, taking into account relevant legal regulations.
  • Consent-based processing: until you expressly revoke your consent.

Once the indicated periods have expired, the data will be kept blocked when necessary for compliance with legal obligations.

9. Security and confidentiality

NEUROPREDICT processes personal data confidentially and has adopted appropriate technical and organisational measures to guarantee a level of security appropriate to the risk, preventing its loss, alteration, unauthorised access or improper processing.

10. User Rights

As the owner of the personal data, you have the right to contact NEUROPREDICT at any time and free of charge to exercise the following rights:

Right of Access

Be informed as to whether your personal data is being processed and access such data.

Right of Rectification

Request rectification of inaccurate personal data without undue delay.

Right to Revoke Consent

Revoke consents granted (including commercial information). Revocation will not affect the lawfulness of prior processing.

Right to Object

Object to the processing of your personal data for reasons related to your particular situation.

Right to Data Portability

Receive your personal data in a structured, commonly used and machine-readable format.

Right to Restriction of Processing

Request that processing be restricted in certain circumstances.

Right of Erasure

Request the erasure of your personal data where applicable legal requirements are met.

Right to Challenge Automated Decisions

Obtain human intervention and challenge decisions based on automated processing.

To exercise these rights, send a request to privacy@neuropredict.eu. You also have the right to file a complaint with the Spanish Data Protection Agency at www.aepd.es.

11. Cookies and Similar Technologies

The Website uses cookies and similar technologies. Detailed information on their use, typologies, purposes and settings can be found in the Cookies Policy.

12. Modifications to the Privacy Policy

NEUROPREDICT reserves the right to modify this Privacy Policy to adapt it to regulatory, technical or operational changes. The current version will be available on the Website, indicating the date of the last update.